It’s possible that a created collection or payment batch is incorrect. In that case, the created batch can be deleted.

If a payment batch has been created, an entry is made under the supplemental journal "Betalingen onderweg"

If a collection batch has been created, an entry is made under the journal "Incasso onderweg."

To delete a payment batch, go to Advanced > Betalingen onderweg.

To delete a collection batch, go to Advanced > Incasso onderweg.

In the journal, check the automatically created entry and choose "Delete" from the "Select action" menu.