It’s possible that a created collection or payment batch is incorrect. In that case, the created batch can be deleted.
Deleting a batch
Check created batches
Collection batch: If a collection batch has been created, an entry is made under the journal 97. Incasso onderweg;
Payment batch: If a payment batch has been created, an entry is made under the supplemental journal 99. Betalingen onderweg.
Deleting created batches
Deleting a collection batch
To delete a collection batch, follow the steps below:
Navigate to Advanced in the left-hand menu;
Choose 97. Incasso onderweg;
Check the box next to the entry you want to delete;
Choose Select an action and click Delete;
The selected entry will appear in the popup;
Click Delete. The entry will be permanently removed;
All invoices from the collection batch have been set to Open.
Deleting a payment batch
To delete a payment batch, follow the steps below:
Navigate to Advanced in the left-hand menu;
Choose 99. Betalingen onderweg;
Check the box next to the entry you want to delete;
Choose Select an action and click Delete;
The selected entry will appear in the popup;
Click Delete. The entry will be permanently removed;
All invoices from the payment batch have been set to Open.