Informer Money
Answers to all your Informer Money questions!
Account onboarding
Get to know everything about the onboarding
How do I create an Informer Money account?
What are the criteria for opening an Informer Money account?
Why was I denied an account?
What types of business are restricted for Informer Money?
Why is my account still pending validation from Swan?
Authorization for opening and managing a Swan payment account (Power of Attorney)
Account management
Find your answers over account management
How do I change my phone number?
How do I change my name?
How do I change my email address?
How can I download my account statements?
How do I reset my passcode?
How do I add a new member in Informer Money?
Can I create savings jars with Informer Money?
Virtual and physical cards
Everything you want to know about the virtual and physical cards
How do I activate my physical payment card?
Spending limits
How do I order a physical payment card for my Informer Money payment account?
How do I (de)block my payment card?
How long does it take to receive my physical payment card?
How do I set a spending limit for my Informer Money account?
How do I check my spending limits?
How do I create a virtual card for my Informer Money payment account?
How do I unblock my card after 3 incorrect attempts?
Pay & get paid with Informer Money
Everything you want to know about payments
Can I make IDEAL, Bancontact or SOFORT payments with Informer Money?
How do I set up Apple pay?
How do I set up Google pay?
How can I pay on my computer?
Can I perform direct debit with Informer Money?
How can I send an instant SEPA transfer?
How can I send a SEPA transfer?
How can I schedule or cancel a recurring payment order?