Sometimes a customer has outgrown a specific package or wants to switch to a cheaper one. In that case, it's possible to change the customer's package.
To change a customer's package, follow the steps below:
Go to Customers in the left-hand menu;
Open the customer you want to edit;
Open the Administrations tab and click the gear icon to Edit;
Select the desired package from the dropdown menu;
Save to confirm the change to the package.