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How can I chat with the helpdesk?

Written by Ryan Voerman
Updated this week

If you have a question and want assistance from the Informer staff, you have the option to start a chat. With an average response time of 5 minutes, the helpdesk is always ready to assist you quickly!

How can I chat with the helpdesk?

To start a chat, follow the steps below:

  1. Click 'Chat' () at the bottom left;

  2. The chat program will open;

  3. Click Send us a message to start a chat with the helpdesk.

Note: The human helpdesk is available per chat and e-mail on weekdays between 9:00 AM and 5:30 PM. You can always chat with our AI agent!

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