The Informer login process is already extra secure by default with a security code. To add even more security during login, you can enable Google Two-Factor Authentication. With this additional security, after entering the standard three pieces of information, an additional code will be required. This code refreshes several times per minute, so you can only log in if you have the correct code available at that moment in the Google Authenticator app.
First and foremost, it is very important that you install the mobile app "Google Authenticator" on your phone.
Once you've done that, you can proceed to enable Two-Factor Authentication.
To enable Two-Factor Authentication, go to Settings > Users within Informer and click on the 'Security and login details' tab. By toggling the switch under 'Two-Factor Authentication' on, information will appear.
You can scan the displayed QR code with the Google Authenticator app to create a connection between Informer and Google Authenticator. If you can't scan the QR code, you can manually enter the code shown on the screen into the Google Authenticator app to still create the connection with Informer. To create a connection, click on the red circle with the plus icon at the bottom right.
After scanning the QR code or manually entering the unique code, the connection is immediately successful. The next time you try to log in to your Informer account, after entering your standard login information, you will be prompted to enter the Authenticator code.
Security first
It's good to know that when you save an account in Google Authenticator, it is not stored in the cloud. The data remains on your device itself. This is safer and ensures that codes can also be generated offline. However, it also presents a problem. If you change devices, you will need to manually set up your accounts again. This means finding the settings on the site, scanning the QR code, and so on.
If you've changed your phone or lost your phone, please contact the helpdesk. They can assist you with logging in again!
Passkey within Informer
To further enhance the security of the login process, passkeys can be used. How this works is explained in the help item "How do I use passkeys to log in to Informer?"