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How can I chat with the helpdesk?
How can I chat with the helpdesk?
Floris Stigter avatar
Written by Floris Stigter
Updated over a month ago

If you have a question and want assistance from the Informer staff, you have the option to start a chat. With an average response time of 5 minutes, the helpdesk is always ready to assist you quickly!

How can I chat with the helpdesk?

To start a chat, follow the steps below:

  1. Click on the lightbulb icon in the top right corner;

  2. From the menu, select Chat (located in the middle of the top row);

  3. Click on Send us a message to initiate a chat with the helpdesk.

Note: The helpdesk is only available on weekdays between 9:00 AM and 5:30 PM.

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