If you have a question and want assistance from the Informer staff, you have the option to start a chat. With an average response time of 5 minutes, the helpdesk is always ready to assist you quickly!
How can I chat with the helpdesk?
To start a chat, follow the steps below:
Click the chat bubble with a question mark (
) at the top right;The chat program will open.
Click Send us a message to start a chat with the helpdesk.
Note: The human helpdesk is available per chat and e-mail on weekdays between 9:00 AM and 5:30 PM. You can always chat with our AI agent.