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What is the Informer API and How Do I Connect the API?
Floris Stigter avatar
Written by Floris Stigter
Updated over a week ago

What is an API Connection?

API connections are increasingly being used to exchange information and data. APIs, which stand for Application Programming Interface, make it possible to process data from one system in another. In this article, we explain what an API connection is exactly and how it can be applied.

How does an API connection work?

An API connection allows for the retrieval and transmission of data to and from external systems. This often happens based on a specific protocol, such as SOAP or REST. This technology enables data transfer without the need for user interaction. For example, it can connect with a customer database to automatically send notifications.

Why use an API connection?

An API connection allows for periodic data exchange. Implementing this technology offers several benefits. Companies can automatically exchange the right information with other systems, such as a CRM system. Additionally, data is securely transmitted between different systems, ensuring better protection of customer privacy.


API Connection within Informer

Informer has long had an API. With the Informer API, it is possible to request or import data from the system. More information on how the Informer API works and what you can do with it can be found at Informer API Documentation.

Creating an API Key

To use the Informer API, an API key must first be generated. API keys can be created via Settings > API keys to connect with different platforms.


Questions about the API Connection

If you want to use the Informer API but still have questions, you can contact the dedicated helpdesk via the email address [email protected]. This helpdesk is specifically focused on the Informer API.

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