As an added security measure, your card needs to be activated before it can be used for online and contactless payments.
You can activate your physical card in two ways:
Enter your card PIN when making your first payment at a point-of-sale terminal.
Enter your card’s identifier in your Web Banking app.
Activate the physical payment card with the identifier
To activate your physical card using the Web Banking app, follow the steps below:
Log in to the Swan Web Banking environment;
Select Cards in the left-hand menu;
Select Physical card
Click Activate, which triggers a popup to appear;
Enter the Identifier, a 10-digit number found on the back of your card, then click Activate;
Consent to the card activation on your mobile device;
Congratulations! Your physical card has been activated.