Skip to main content
All CollectionsFAQ
How does the Informer inbox work?
How does the Informer inbox work?
Rutger Bosch avatar
Written by Rutger Bosch
Updated over a month ago

You are probably already familiar with the Informer email address. With this email address, you can easily email your accounting directly. Sending emails to this address forwards the PDFs directly to the Expenses, even if it might not be an expense.

For this reason, Informer has made the Informer Inbox available! With the Informer inbox, you can still email the accounting department, but it first goes to an inbox (just like the regular email inbox). From this inbox, you can manually move the PDFs to the desired location.

Most documents will be purchase invoices. Of course, you can still move the documents to the purchase for this reason. But besides Expenses, you can also move them directly to Receipts.

Additionally, you have other options. For instance, you can also move the document to the sales book or the archive. Also, if the document is mistakenly intended for another administration, you have the option to move the document to another administration. This option is only available if you manage more than one administration.

Informer Inbox

Activating the Informer Inbox

To activate the Informer Inbox, follow the steps below:

  1. Navigate to Settings in the left-hand menu;

  2. Enable Use the Informer Inbox;

  3. The page will reload, and Inbox will now appear in the left-hand menu.

Using the Informer Inbox

Once activated, any emails sent to accounting will no longer directly go to Expenses. Instead, they will first appear in the Informer Inbox. To move a document from the Informer Inbox to the desired location, follow these steps:

  1. Navigate to Inbox in the left-hand menu;

  2. Select the document you want to move;

  3. Click Select an action and choose Move;

  4. You can move the document to the following locations:

    • Expenses;

    • Receipts;

    • Sales Ledger;

    • Archive.

Did this answer your question?